Great trip with a few improvement needed
Mountain Creek ski trip (01/31/26) — Overall, a good and enjoyable ski trip with Sourced Adventures, thanks largely to strong customer service and good organization. While there were a few logistical hiccups (below) the value (especially the lift ticket), friendly staff, and responsiveness made it worth recommending—particularly for people who want a fun, low-stress outing rather than a hardcore ski trip.
this was my second event with this company. My first was a kayak and winery trip a long time ago, which I really liked. This was my first ski trip with them, as I usually go with OVRIDE. I booked partly because of the Black Friday discount and partly to see how Mountain Creek has changed. It’s the closest ski resort from Manhattan, and I hadn’t been there in about 15 years.
Most things worked quite well, with a few issues. For skiers, this trip has real value since the Mountain Creek day lift ticket alone costs around $120. The resort itself has improved a lot, with a ski-in/ski-out hotel and three interconnected mountains. The bus was comfortable, and the driver was very kind and drove safely.
The organization was generally good, except for three issues:
1. Union Square pickup was chaotic. Three buses going to different locations with different companies arrived at the same time. Clear signage on the bus identifying it as Sourced Adventures would be very helpful.
2. Delayed departure: The bus left about 20 minutes late because one party needed time to find parking for their car (!). We were initially told we would leave the mountain around 3:30 pm, which is quite early compared to other companies (usually 4:00–4:30), especially since Mountain Creek is only about 90 minutes from Manhattan and we started late. After I contacted customer service, the departure time was adjusted to 4:00 pm. We arrived back in Manhattan around 5:15 pm.
3. Mountain Creek ticketing issue (not Sourced Adventures’ fault): The resort’s ticket coding system was not working, which caused additional waiting time. I was surprised that no one else in our group had their own gear, so they needed to sort out the notorious rental process. And this trip felt more on the “fun and social” side rather than for serious skiers.
The weather was fantastic, which helped compensate for the crowded lifts and long wait times.
The best part was the customer service. Real people are working and responding promptly. Before the trip, I contacted them about weather concerns and received reassurance and practical tips. During the trip, I communicated about delays, reduced mountain time, and even the noisy movie on the bus that made it hard to sleep—and all of these concerns were addressed.
Despite a few issues, I would recommend Sourced Adventures. This is a great option for people with diverse interests who want to try many experiences without much hassle.